Product Admin

Created 11 December 2025 • Updated 11 December 2025 Updates

Tax

Tax rules are used to calculate tax and service charges on sales and purchase items, each item is assigned 1 or more rules (up to 4).

There are two classifications for tax rules:

  • Inclusive - where the tax value is calculated based on the item price

  • Exclusive - where the tax value is calculated based on the ordered items and will be displayed separately to included values

Examples
  • VAT

  • 12.5% Service

Zonal Connect has enhanced the name fields across the platform, Main Names are now longer fields and will be displayed in all areas in Zonal Connect that may use that field, the Aztec Name field is used to update the existing Aztec module with the same character limits
Navigate to Product Admin → Tax

Adding New Inclusive Tax Rules

Follow these steps to add a new inclusive tax rule:

  1. Click Add | select Inclusive Tax Rule

  2. Enter the following details, Main Name | Aztec Name | Rate

  3. Click Add

  4. Set any additional fields as required, Description | Applies To | Apply by Default

  5. Click Save

Adding New Exclusive Tax Rules

Follow these steps to add a new exclusive tax rule:

  1. Click Add

  2. Enter the following details, Main Name | Aztec Name | Rate

  3. Click Add

  4. Set any additional fields as required, Description | Applies To | Apply by Default

  5. Configure the Service Charge Settings (optional) | if required with a PMS interface set the hotel division

  6. Set if the button name should be based on the portion or overridden in the POS button text

  7. Click Save

Editing Tax Rules

Follow these steps to edit a tax rule:

  1. Select the required rule

  2. Update any fields as required | click Save

Searching Tax Rules

Follow these steps to search for a tax rule:

  1. In the list section click into the search

  2. Enter the search term, press <enter> or click the search icon, the results will be displayed matching the search term including any mid-word matches

  3. To remove the search click the remove search icon

Viewing History

Follow these steps to view the history of a tax rule:

  1. Select the History tab

  2. By default todays history is initially displayed, adjust the date selection to choose either

    • 1M - last 1 month of changes

    • 3M - last 3 months of changes

    • Custom - date range picker

  3. History will be displayed with the following information

    • Date & Time

    • User

    • Action

    • Version (each update / save of record will receive a new version number)

  4. Expanding a version row will display the Field Name with Before and After information

Field Settings & Information

Tax Details

The details section allows you to set the main configurable information for tax rules.

Service Charge

The service charge section allows you to set the main service charge information for tax rules.

POS Display Details

The POS display details section allows you to set the button name that will be shown in Aztec.