Loyalty Programs Rewards

Created 16 February 2026 • Updated 12 March 2026

Discount

A discount can be defined for loyalty accounts that have attained a specific level of points.

Discount Topics

About Discounts

  • ADiscount Name is the name on the iZone system and Discount ID is the unique identifier for the existing Aztec discount used

  • Valid From 00:00 (12am) On and Valid To 00:00 (12am) On show the only date range that this Reward can be applied. This can be left blank if there are no date restrictions

    Valid To 00:00 (12am) On is not inclusive. For example, if 02-Dec-2026 is entered, the Reward is only valid up until that date; it does not include the 2nd

  • Max Calls defines how many times this loyalty account can use the discount reward

  • The Available to Account Tiers section allows you to make this reward only available to specific account tiers. By selecting the Available To Account Tiers check-box, you can select one or more tiers from the list of tiers displayed in the drop-down list. Click to highlight a single tier or Ctrl+Click to multi-select tiers. Leave this check-box unselected for this reward to apply to all accounts, regardless of their tier. Account tiers are defined in Defining Account Tiers

  • The Points threshold. This is the minimum amount of points that must be held by the loyalty account before this reward becomes active

  • The Available at Sites section allows you to apply the reward to certain sites only

    To apply to specific sites, click the Only Available at Specific Sites checkbox and then select the site(s) from the estate structure

    To ensure the reward is applicable to all sites, leave the check-box unchecked

  • The Limit Reward to section (if used) provides the ability to specify exact days or times on which the reward is available. Click Add Schedule to choose a specific day or date or month or time (you can add more than one day by repeating this action). If not used `All’ is displayed and the reward is always available

When a new Reward has been created or an existing Reward has been changed and saved, it is marked as `Pending’ on the system until validated (the final step in the process). This is done by selecting the Reward (to open and then edit it) and changing the status to make it a Live Reward