Events Setup • Widgets

Created 21 November 2025 • Updated 27 February 2026

Guest Portal

The Guest Portal enables guests to manage their booking online and, where required, submit pre orders in advance of their visit. There are two versions of the portal available, each offering different layout options to suit your operational needs and preferred presentation. In addition, the portal can be customised using Cascading Style Sheets CSS, allowing it to integrate seamlessly with your website and maintain a consistent look and feel that reflects your brand identity.

Zonal recommends this is done by someone with a solid knowledge of CSS, so often requires the help of someone external from the business such as a web designer
Navigate to Events Admin Access → Widgets → Guest Portal

Applying a CSS Link

Follow these steps to add a CSS Link:

  1. For the required Company click Edit

  2. In the CSS Link field, enter the CSS URL

  3. Click Save Changes

Enabling Functions

Follow these steps to enable functions:

  1. For the required Company click Edit

  2. Update the required settings as needed

    Toggle Description

    Lead Guest's Edits

    This setting allows the lead guest to edit their booking within the guest portal (Covers, Date, Time) They will not be allowed to edit their booking if the changes trigger a new booking rule. To allow requirement changes, please enable 'Allow requirements changes' or 'Ignore Requirement changes' below

    Allow requirements changes

    This setting will allow the Lead Guest to make changes to the booking which would trigger a new booking rule. Lowering the number of covers on a booking will not trigger a new Booking Rule regardless of this setting

    Ignore Requirement changes (Guest Portal V2 Only)

    This setting allows the lead guest to edit their booking and will ignore any new booking rules triggered. The original booking rule applied to the booking will remain the same regardless of any edits

    Guest Portal v2

    Enable the new guest portal for this company

  3. Click Save Changes

    When enabling or changing the available options to the Guest Portal, these changes will only take effect on new bookings. Any existing bookings will remain on the version applied at the time of booking.