Managing Extras
This topic will take you through the steps of how to create and manage your Extras for your estate.
Extras Topics
Creating an Extra
Follow these steps to configure extras:
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Select Add New Extra
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Enter an Internal Name
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Enter an External Name
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Enter a Description
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Enter a Price
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Enter a minimum quantity per booking
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Enter a maximum quantity per booking
If you do not set the minimum or maximum number of covers, guests will be able to request this occasion with any number of covers -
Select the company name hosting the new upsell.
Once a company is selected, all sites for that company can use the upsell -
Select the specific sites names
In some instances, you will only need select those sites and you do not need to select the company
If you do not select a company or a site, the package will be enabled for all sites and companies within your estate -
Enter schedule details of availability for the Extra
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Click Save Changes
Copying an Extra
Follow these steps to create a copy of an extra:
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Select from the Actions column to Copy the required Extra
The copied layout will appear in an editable view. In the Internal name it will be prefixed with "Copy of...", to indicate it's a duplicate of the original -
Edit the fields as your require
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Click Save Changes
Deleting an Extra
Follow these steps to delete an extra:
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Select from the Actions column to Delete the required Extra.
A pop-up will display asking "Are you sure you want to delete **name** extra?"Warning: When deleting an extra, be aware that you may have future bookings associated with this extra. If deleted, the extra will remain against the booking, until an edit is made to that booking. Editing the occasion, number of covers, date, time, menus or extras will then remove the deleted Extra from the booking -
Select yes
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Click Save Changes
A message will display to state "**name** extra has been successfully deleted"
Paying for Extras
When an Extra is configured, it is simply a tag against a booking. To request for a booker to make a payment for an Extra, a Booking Rule is required to be configured. When defining a Booking Rule, you will be able to then either request for the Extra to be paid as part of the initial booking being made, OR you will be able to request for payment after the journey, and therefore it will be a prompt within the Guest Portal.
To set up your Booking Requirements, we suggest you review the Booking Rule topic.
Schedule Details
| Schedule Details | Optional | Description |
|---|---|---|
| Start Date | Optional |
This is the date your availability begins. Guests will be able to book from this date onward, depending on your configuration. DD/MM/YYYY |
| Start Time | Optional |
The time of day your availability starts |
| End Date | Optional |
This is the final date the availability is active. After this date, guests will no longer be able to make bookings for it. DD/MM/YYYY |
| End Time | Optional |
The time your event or booking slot finishes on each applicable day |
| Recurrence | Optional |
This defines how often the availability repeats. You can set it to repeat daily, weekly, monthly, or on specific days of the week – ideal for regular events or offers. When defining a recurrence, you will need to select a frequency of either:
Defining a recurrence interval. Usually set to "1". Stating an end date that this recurs until: DD/MM/YYYY Along with the days of the week |
| Exclusions | Optional |
Specific dates where the schedule should not apply. For example, if your event recurs every Saturday but you want to skip a specific holiday weekend, you’d list that date here. When defining exclusions, you will need to select a frequency of either:
Defining a recurrence interval. Usually set to "1" Stating an end date that this recurs until: DD/MM/YYYY Along with the days of the week Alternatively within the Occasions, Menus & Areas (but NOT Extras) you are able to select an exclusion type. Aside from the above, you have the option to configure by Manual Date Selection. You can select up to 60 days to exclude from your schedule |
Field Settings & Information
| Name | Function |
|---|---|
| Internal Name |
Name that will appear to internal Host users |
| Description |
Name that will appear to external users (Booking Widget, External API) |
| Email Template |
Here you can edit Extra Email Description dynamic text that displays in email templates |
| Price |
The selected currency symbol will be correctly displayed on host applications |
| Minimum Quantity per Booking |
Minimum value that can be added to the booking:
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| Maximum Quantity per Booking |
Maximum value that can be added to the booking:
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| Extra images |
Allows you to add up to 10 URL links and descriptions to images of your Extra. Please note, this functionality is reserved for the External API booking journeys and won't be available in the Booking Widget and Guest Portal |
| Minimum Covers |
Enter the minimum number of covers for which you are prepared to offer this extra. Customers will be unable to make a confirmed booking if the number of covers is below the defined maximum. This field can be used together with the maximum number or on its own |
| Maximum Covers |
Enter the maximum number of covers for which you are prepared to offer this extra. Customers will be unable to make a confirmed booking if the number of covers is above the defined maximum. This field can be used together with the minimum number or on its own |
| Maximum Advance Booking |
Enter the maximum amount of time in advance that this menu can be requested. This field can be used together with the minimum notice or on its own |
| Maximum Advance Booking Type |
Define the measurement of time for the above in terms of years, months, weeks, days, hours or minutes |
| Minimum Notice |
Enter the minimum amount of time in advance that this menu can be requested. This field can be used together with the maximum advance booking time or on its own |
| Minimum Notice Type |
Define the measurement of time for the above in terms of years, months, weeks, days, hours or minutes |
| Companies and Sites |
Select the companies that will offer this extra. Selecting a company means all sites in that company will be able to select the extra If you do not select a company or a site, the extra will be enabled for all sites and companies within your estate |