Voucher Manager Setup

Created 18 September 2026 • Updated 21 September 2026

Codes

Codes are generated either by creating batches or by uploading a CSV file of pre-existing codes. Each code is assigned a set of rules that determine its redemption behaviour, and codes can be created as either a numeric range or alphanumeric.

Creating Code Batches

Navigate to Codes → Upload / Generate New

Follow these steps to create code batches:

  1. Select from the drop down either I want to generate unique alphanumeric codes or I want to generate a numerical range of codes

  2. Select and enter the following options from the generate codes section

    • Prefix - the prefix which will be displayed before the unique part of the code

    • Folder - the reporting folder where codes will be associated

    • Code Length - number of alphanumeric or numeric characters that will be included after the prefix

      This section is important when configuring the prefix information in Aztec so that the code is correctly recognised
    • Code Group - the group where codes will be associated

    • Start Date / Time - start date and time codes will become active from

    • Expiry Date / Time - date and time where codes will expire

      This is 00:01am of the day selected, if the voucher is to be useon the last day then the day after should be selected

    For alphanumeric code complete the following fields

    • Number of Codes - the number of codes to be generated in the batch

    • Character Set - choose if codes are to be generated as Alpha or Alphanumeric

    For numerical ranges complete the following fields

    • Range Start - starting number of the code range

    • Range End - ending number of the code range

      The number of digits defined for the range is controlled by the code length selected

  3. Select the required Redemption Type - it is possible to add multiple redemption types per batch of voucher codes if required

    • Item - Aztec Product (Recipe or Standard Line)

    • Payment - Aztec Payment Method

    • Discount - Aztec Discount

    • Promotion - Aztec Promotion

  4. Enter the required Redemptions per Scan

    Redemptions per scan sets how many instances of the redemption type will be added to the point of sale
  5. Enter the Aztec Item Code ID

    • Item - Entity Code from Product Modelling

    • Payment - Make a request to your Zonal Account Representative for this ID

    • Discount - ID from Theme Modelling → Estate Setup → Discounts

    • Promotion - Make a request to your Zonal Account Representative for this ID

  6. Click Create Range

Uploading CSV Codes

If codes are generated outside of voucher manager a csv file of those codes can be imported enabling the platform to handle the redemption process.

Follow these steps to upload csv codes:

  1. Select from the drop down I want to upload a CSV

  2. Click Choose File | select the required file from your PC

    CSV files must not be any larger than 2MB in size to import
  3. Select the following options from the upload of csv codes section

    • Folder - the reporting folder where codes will be associated
    • Code Length - number of alphanumeric or numeric characters that will be included after the prefix

      This section is important when configuring the prefix information in Aztec so that the code is correctly recognised
    • Code Group - the group where codes will be associated

    • Start Date / Time - start date and time codes will become active from

    • Expiry Date / Time - date and time when codes will expire

      This is 00:01am of the day selected, if the voucher is to be useon the last day then the day after should be selected
  4. Select the Redemption Type | Redemptions per Scan | and Aztec Item Code ID

  5. Click Upload CSV

Downloading Code Batches

When code batches have been created they can be downloaded and used across other systems as required.

Navigate to Reports → Generate / Download CSVS → Unique Codes

Follow these steps to download codes:

  1. Select the required Code Group

  2. Select the required Prefix

  3. Select the required Folder

  4. Click Generate Codes CSV

    The Exports tab will be automatically displayed and show in a Generating status, when complete it will show Ready | clicking Download will provide the code batch

    Completed exports are available for 7 days before they are deleted

The following table shows the data fields included in the CSV

Field Description Example
Code

The generated code with prefix

ACODE1

Group_Name

Group Name specified in the setup

Email
Start_Date

Start Date and Time of the code

27/01/2026 00:00:00
Expiry_Date

Expiry Date and Time of the code

27/04/2026 00:00:00
Aztec_Redemption_Type

The redemption type either Item, Discount, Payment or Promotion

Item
Aztec_Redemption_Quantity

The number of items that will be redeemed on a single scan

1
Aztec_Item_Code

The Aztec ID that will be sent to the POS

1000000001
Parent_Code

If the code was issued on a bounceback campaign then this will contain the code that was used to trigger it

 
Redemption_Time If the code was redeemed then the time will be here 27/01/2026 15:46:14
Campaign_ID

N/A

 
CLM_ID

 

 
POS_ID

Unique ID from the POS

17592186044757