Voucher Manager Setup

Created 21 September 2026 • Updated 21 September 2026

Campaigns - Bounce Back

Bounce back vouchers can be generated automatically based on the redemption of another voucher code. This allows a small voucher code to be printed at the point of sale at the moment redemption takes place, giving customers an incentive to return. Campaign settings can then be used to control the validity of these bounce back vouchers, determining when they can be issued and how long they remain valid for use.

Campaigns - Bounce Back Topics
Navigate to Campaigns → Create Campaign

Adding Campaigns

Follow these steps to add a new bounce back campaign:

  1. Select Promotion Type - Bounce Back

  2. Select and enter the following options from the promotion settings section

    • Max Scans - this is the maximum number of times a code can be redeemed

    • Max Scans Frequency – the time frame that the max scans will be reset - Ever | Day | Week | Month | Quarter

  3. Select and enter the following option from the new code format section

    • Prefix - the prefix which will be displayed before the unique part of the code

    • Folder - the reporting folder where codes will be associated

    • Code Length - number of alphanumeric or numeric characters that will be included after the prefix

      This section is important when configuring the prefix information in Aztec so that the code is correctly recognised

    • Code Group - the group where codes will be associated

    • Starts No. Days After Creation - vouchers issued will be available either immediately after creation (if set to 0 days) or set to the required number of days

      This setting works in conjunction with the date option being set to Relative Dates

    • Expires - No. Days After Creation - vouchers issued will expire after the number of days set

    • Start Date - start date codes will become active from

    • End Date - date when codes will expire

      Start / End Date settings work in conjunction with the date option being set to Fixed Dates

    • Fixed / Relative Dates - determines when the voucher will start and expire

  4. Select the required Redemption Type - it is possible to add multiple redemption types per campaign if required

    • Item - Aztec Product (Recipe or Standard Line)

    • Payment - Aztec Payment Method

    • Discount - Aztec Discount

    • Promotion - Aztec Promotion

  5. Enter the required Redemptions per Scan

    Redemptions per scan sets how many instances of the redemption type will be added to the point of sale

  6. Enter the Aztec Item Code ID

    • Item - Entity Code from Product Modelling

    • Payment - Make a request to your Zonal Account Representative for this ID

    • Discount - ID from Theme Modelling → Estate Setup → Discounts

    • Promotion - Make a request to your Zonal Account Representative for this ID

  7. Select and enter the following options from the basic settings section

    • Campaign Name - identifier of the campaign

    • Start Date / Time - start date and time of the campaign

    • End Date / Time - end date and time of the campaign

    • Available - selection when the campaign will be available - Every Day | Selected Days

  8. Select the required Prefixes that should be used against this campaign

    • Click Add

    • Select the required Prefix

    • Click Add

  9. Select the required Code Groups that should be used against this campaign

    • Click Add

    • Select the required Code Group

    • Click Add

  10. If applicable select the required Code Range that should be used against this campaign

    • Click Add

    • Select the required Code Range

    • Click Add

  11. Set Print Settings (defaults to Never)

    • Set the Print drop down to On Checkout

    • Update the Print Content

  12. Click Save Campaign