iServe Plus • Release

Created 20 November 2025 • Updated 20 November 2025

2.4.0 - Production

The following information details this release of iServe Plus.

Release Schedule

Production
10 September 2025

What's New

New Features

The following new features have been introduced in this version of iServe  Plus.

Feature Description

Donations via Pennies

iServe Plus with FreedomPay now has the capability to capture donations at payment if Pennies donations have been configured for the merchant.

Flight Barcode Capture

iServe Plus can now capture a text string at payment if configured. This text string can be used to capture information like a flight number or room number.

Technical Changes

The following new features have been introduced in this version of iServe Plus.

Change Description

Kisok mode during payment

iServe will now activate kiosk mode during payment to prevent any of the android navigation buttons from being pressed. Kiosk mode will deactivate after payment has been taken. This is currently only available on iServe Plus with FreedomPay.

Secure payment to account when network is unstable.

iServe Plus will now go through extra steps to ensure that a successful payment is attributed to an account. This will strengthen the app flow when a payment has been successfully taken while the device has internet connection but the device loses brief connectivity after payment, and creates an offline account.

Prevent user from entering card payment flows with a balance of zero. If the user has non priced items in the basket, and the total is zero, then iServe Plus will prevent the user from initiating any type of card flow.
Better error handling for discounts with enforced card security. If the user attempts to add a discount to the basket that has enforced card security and tries to send the basket, then iServe will remove the discount and show an error as iServe cannot handle enforced card security checks.
Improved transaction logging within MOAOrderpad To assist with support and issue triaging we have made improvements to the logs that we create within the MOAOrderpad

Additional Information

Per guest/seat ordering has been temporarily disabled. Tables that have per guest/seat ordering enabled in Aztec will not be supported in iServe Plus
Devices being upgraded from iServe Plus 2.3.0 to iServe Plus 2.4.0 may require a manual theme update to return functionality to the payment buttons. To do this open the left hand side menu, scroll to the bottom, select settings, scroll to the bottom, and select update theme. The entire process should only take a few seconds to perform. Once the theme has updated the payment buttons in the basket will function again.

Resolved Issues

For all resolved issues in 2.4.0 please refer to the resolved issues page.