Integration Setup

The following topic describes the setup for loyalty and gift card integration.

For more information on gift card integrations click here.

Navigate to App Manager

To enable loyalty integration contact your Zonal Account Representative

New users can be automatically signed up to loyalty, enable the toggle - Do not use this option until you review the topic Loyalty Association Journeys
Available loyalty programs are displayed, select the check box for those to be available to guests

If the programme is not displayed click Refresh Loyalty Programs to update the list

Click Configure | select Loyalty Integration
Enable the Supports Gift Cards toggle to be on
Set the required Gift Card Redemption Duration (in minutes)

When a customer adds a Gift Card Redemption to their basket it is redeemed for the period of time defined above. If an order isn't successfully placed within this time period the redemption is then credited back to the customer's gift card
Set the Gift Card CLM Account Type, select 1 - Loyalty from the drop down
Click Save Changes