Instructions

Instructions are typically used to assist preparation stations, such as the bar or kitchen, with guidance on how to make a particular item. Instructions contain only basic information and do not include any sales, stock, pricing, or purchasing attributes.

Instructions can be either:

Added to a Choice
- Typically used where preparation information is required in prepare the item
Add to a Theme Panel / Shared Panel Design
- Typically used for food and drink modifier screens

Examples

Food: Medium | Well Done | On the Side | Plain | No Sauce
Drinks: No Ice | Slice of Lemon | Dirty | Jug Water

Navigate to Product Modelling

Adding Instructions

Zonal recommends using an existing similar product as a 'template', find an existing instruction from the product list using search or product type filters

Follow these steps to add an instruction:

With an existing instruction selected click New

Using the New option will automatically add the subcategory, print stream, course and choice behaviour settings
Enter the following details, Retail Name | Description (optional)
Check the following attributes are set as required
- Subcategory
- Print Stream
- Course
- Behaviour when part of a choice
- Follow Parent Course
If required | click Tags | set any tags as needed (optional)
To continue, add the next instruction or select another product type, to finish, click Close

Deleting Instructions

Follow these steps to delete instructions:

Select the instruction from the list
Click Delete
Confirm the deletion by clicking Yes

If the instruction is associated to any other product type a warning will be shown that advises the instruction will be removed from other effected lines

Click Yes or No to confirm as required

Additional Information

When using iOrder Platform:

Instructions can be used when part of a choice and added to an upsell group

Instructions cannot be added to a menus

Field Settings & Information

The following table of information describes each of the instruction fields:

Field	Description
Retail Name	Name of the instruction used across the platform - 16 characters
Description	Description of the instruction - 40 characters (optional)
Touch Screen Name	Name of the instruction displayed on point of sale terminals, when the button for this instruction is added to theme panel designs or shared panels it can be overridden If the product is part of a choice the name set against touch screen name will be used
Subcategory	Subcategory assigned to the product from the drop down
Import / Export Ref	Internal or third party ID (optional)
Product Type	Drop down to define the type of product - Instruct.
Print Stream	Print stream assigned to the instruction
Entity Code	System ID of the instruction automatically added when the instruction is created
KDS Item ID	ID used for some kitchen management systems
Course	Course of the instruction used which can be displayed on printed dispense tickets or linked with kitchen management systems
Pricing	Not Applicable
Behaviour when part of a choice: Print Stream	When an instruction has been added to a choice the print stream behaviour can be either set as Print Stream for this Product - when selected the print stream for this product would enable this item to be printed separately compared to the parent product Print Stream for Parent Product - when selected the print stream for the parent product would be used ensuring that the instruction will printed / linked with the parent product Both - uses both print streams and therefore would print to both streams
Follow Parent Course	When selected the instruction will always follow the course rules of the parent product If the parent item is Course A but the instruction is Course B when printing it will show as Course A (the parent product)