Choices

Choices provide the option to select optional or mandatory selection of other product options when placing orders on point of sale terminals, iServe and guest face ordering channels.

Choices can be either:

• Added to a Recipe or Standard Line

• Added to another Choice

Each choice can have up to 19 additional portions which enables 1 choice to be configured with different products or differing unit quantities per portion for correct stock reduction.

Adding Choices - with Instructions

The following information details creating a basic choice with instructions using the standard choice portion, for more information and examples of view our other example choices - Multi Portion Choices | Nested Choices | Future Changes | Hide Choice Items

Follow these steps to add a choice:

1. With an existing choice selected click New

   Using the New option will automatically add the subcategory and any set choice portions from the 'template' choice

2. Enter the following details, Retail Name | Description (optional)

3. Update the Subcategory as required

   

4. Click Insert

5. From the Add Portion Ingredient list using search or product type filters find the first product to add to the choice, once selected click OK

   In this example a text filter of 'Drinks Mods' has been applied to find all products with that description

   

6. Enter Quantity 1 | click OK

   

7. Repeat steps 4-6 to add all items to the choice

   Insert will add the item above the row selected

   Append will add the item below the row selected

   Use the Up / Down Arrow buttons to reorder the selected items within the choice

   

8. When all items are added an optional configuration can be applied by selecting Enable Multi-Select

   When enabling multi-select a POS operator or guest can make multiple selections from the choice, if this option is not enabled only 1 item can be selected from the choice

   • Minimum - minimum number of products to be selected during the ordering process

   • Maximum - maximum number of products to be selected during the ordering process

   • Inclusive - number of items before the guest is charged

     This setting is only relevant if there are Recipe or Standard Line products added

   • Allow Plain - enables a button to be displayed on the POS which will remove default choices and set the product choice to be 'Plain'

     This setting is only relevant if there are default options selected

9. If required | click Tags | set any tags as needed (optional)

Adding Choices - with Recipes or Standard Lines

The following information details creating a basic choice with recipes or standard lines using the standard choice portion, for more information and examples of advanced choice management click here.

1. Follow steps 1 - 5 above and select a Recipe or Standard Line to add to the choice

2. Click OK

3. Complete the Ingredient Details mapping

   • Unit Type - preselected to  portion

   • Unit - select the portion

     The unit drop down will be pre-populated with all portion of the selected recipe

   • Quantity - enter the required quantity

     The quantity entered will determine the amount of the selected recipe from stock, it will not display on point of sale terminals or print / kitchen screen dispense

     

4. Repeat until all items are added

   Insert will add the item above the row selected

   Append will add the item below the row selected

   Use the Up / Down Arrow buttons to reorder the selected items within the choice

5. When all items are added an optional configuration can be applied by selecting Enable Multi-Select

   When enabling multi-select a POS operator or guest can make multiple selections from the choice, if this option is not enabled only 1 item can be selected from the choice

   • Minimum - minimum number of products to be selected during the ordering process

   • Maximum - maximum number of products to be selected during the ordering process

   • Inclusive - number of items before the guest is charged

     This setting is only relevant if there are Recipe or Standard Line products added

   • Allow Plain - enables a button to be displayed on the POS which will remove default choices and set the product choice to be 'Plain'

     This setting is only relevant if there are default options selected

   

6. If required | click Tags | set any tags as needed (optional)

Adding Choices with Default Items

Choices can be configured with 'Default Items', meaning that when a product with the selected choice is sold, these items are automatically assumed to be prepared and served alongside it. However, during the ordering process, default items can be deselected, allowing guests to customise their order.

1. Complete the setup of the choice as per previous steps, for each product added to the choice that is Default set the check box within the grid

   To set Default items the Enable Multi-Select check box must be enabled

   Burger Toppings Example:

   All items are default, additionally plain is selected meaning all toppings could be turned off during order by tapping the 'plain' button on the point of sale terminal

   

   Burger Cooking Temperature Example:

   Burgers are normally served medium so one item is default (medium) is set with a minimum choice selection of 1 as the cooking temperature is always required

   

2. The follow rules should be observed when using default items

   • Inclusive - must be greater than or equal to the number of the selected defaults

   • Maximum - must be greater than or equal to the number of selected defaults

Clone Choices

The clone option provides a quick way to create an exact copy of an existing choice, allowing modifications to be made without having to set up the entire choice from scratch.

Follow these steps to clone a choice:

1. Select the choice from the list (to clone)

2. Click Clone

3. Enter the Retail Name and update any other settings, product selections as required

Deleting Choices

Follow these steps to delete choices:

1. Select the choice from the list

2. Click Delete

3. Confirm the deletion by clicking Yes

   If the choice is associated to any other product type a warning will be shown that advises the choice will be removed from other effected lines

   Click Yes or No to confirm as required

   

Field Settings & Information