SVS Setup

Created 22 September 2026 • Updated 02 October 2026

Redemptions

SVS gift cards can be redeemed at the point of sale to pay for a transaction. To enable the SVS feature, complete the setup on the following page.

Requirements

Credentials & Settings

The following credentials and settings should be provided by SVS:

  • URL

  • Username

  • Password

  • Merchant Name

  • Merchant Number

  • Routing ID

Setup

Head Office Site Master

Payment Method

Navigate to Finance → Configurations → Payment Methods

Follow these steps to add room payment method:

  1. Click Enter the following information

  2. Enter the name 'SVS Pay'

  3. Set the following options

    • Auto Declare - Enabled

    • Type - SVS Gift Card

  4. Set other fields and settings as required

  5. Click Finish

Navigate to Theme Modelling → Themes / Shared Panels
  1. Select the required Theme Panel Design or Shared Panel where the buttons should be added

  2. From the Button Picker | Other Lists | Payment add the SVS Pay payment method

    For more information on adding buttons to shared panels click here
  3. Click Save

Balance Check

If required, a balance check button can also be added, which enables POS operators to check the balance of a gift card without needing to perform any sale or redemption activity.

Follow these steps to add the balance check function:

Navigate to Theme Modelling → Themes / Shared Panels
  1. Select the required Theme Panel Design or Shared Panel where the buttons should be added

  2. From the Button Picker | Other Lists | iZone add the SVS Balance Check button

  3. Click Save

POS Integration Configuration

Navigate to Base Data → Estate Structure → Site Settings → CLM

Follow these steps to configure the plugin information:

  1. From the Plugin drop down select Esvelte

  2. Enter the following required information

    • URL - as provided by SVS

    • Username - as provided by SVS

    • Password - as provided by SVS

    • Merchant Name - as provided by SVS

    • Merchant Number - as provided by SVS

    • Routing ID - as provided by SVS

    • Merchant Store Number - as defined by the customer / agreed with SVS

      Maximum 10 digits
    • Merchant Division - as defined by the customer / agreed with SVS

      Maximum 5 digits
    • Virtual Card Prefixes

      • Only required if you are implementing virtual cards (separate to plastic issued cards)

      • Enter the card prefixes comma separated up to a maximum of 10

        Virtual card prefixes must also be entered into the Base Data → CLM Settings → Prefixes
  3. Click Save

Prefixes

Navigate to Base Data → CLM Settings → Prefixes

For the point of sale terminal to recognise gift cards and perform the appropriate actions when they are entered or scanned, the prefix groups must be updated to match the specified number of digits that make up the gift card prefix.

Remember to include any virtual card prefixes as well physical plastic cards.

Prefix groups are added with the account type SVS

For more information on managing prefixes click here to view the prefix setup help guide.

Other Setup

Site Master Site

  • POS Integration - 1.52.0 or above installed with SVS

    Requests for POS Integration installation should be made to your Zonal Account Representative