Head Office | Site Master

Created 30 July 2025 • Updated 31 July 2025

Ticketing

Theme Modelling includes additional functionality for printing tickets, which can be used in scenarios such as cloakrooms, door entry, or carvery style dining this page provides details on how to set up ticketing.

Zonal recommends before adding tickets that the required products are created in Product Modelling before starting the setup
Navigate to Theme Modelling → Themes

Adding Tickets

Follow these steps to add tickets:

  1. Click Ticketing

  2. Click Add

  3. Enter the Ticket Name

    The name is printed on the ticket
  4. Set the following options as required

    • Reset Time - the time ticket numbers reset

    • Separate Sequence Per Terminal - when selected ticket numbers will be separate per terminal

    • Print Ticket No. on Receipt - when selected the ticket number will be printed

  5. Click Add

  6. From the Pick Product List select the required products that when sold will trigger the ticket to be printed and click OK

    Repeat until all products are added

  7. Adjust the required Lines Before / Lines Before Second Copy settings depending the organisations requirements

    These settings are important when using a cloak room ticket printer and specialist ticket paper rolls which contain pre-punched holes so that the information is printed in the correct place
  8. If require selected Ticket Image from the drop down | adjust the required Lines Before / Lines After (the image)

  9. Click OK

Printed Tickets will display the following:

  1. Ticket Header

  2. Ticket Name / Ticket Number (as configured)

  3. Product Name sold to trigger the ticket print

Ticket Images

Images can be add to be displayed on a printed ticket and are only supported on serial printers.

Follow these steps to add an image:

  1. Click Ticketing

  2. Click Ticket Images

  3. Click Add

  4. Enter Image Name

  5. Click the ... button and locate the required bmp file image | click Open

    Images must be in the following format

    • BMP (bitmap) file type

    • Under 200KB

    • 16bit

    • Black and white (this will be turned to monochrome in Aztec)

  6. Click Rotate

    The image must be set in the correct direction for printing

  7. Click To Mono

  8. Click OK

    The image is now ready to be assigned to any tickets

Additional Settings

The following additional settings should be completed for the operation of tickets.

Printing Settings

Navigate to Theme Modelling → Site Setup → Printing
  • Ticketing Print Group - assign a print stream to this group

    Zonal recommends to create a specific 'Ticketing' print stream for this operation
  • Ticketing Header - define a header to display at the top of printed tickets

Device Settings

Navigate to Theme Modelling → Site Setup → Devices
  • If required for cloakroom style tickets add the required printers

Print Groups

Navigate to Theme Modelling → Site Setup → Print Groups
  • Set the required print streams for the ticketing print group / printer

Onsite Settings

Navigate to Theme Modelling → Send Ticket Images
  • If an image has been added to a ticket images must be sent to printers