Head OfficeView

Created 21 May 2026 • Updated 02 July 2026

Users

Users can be created and assigned specific roles to customise the functionality available for them to use.

Navigate to Admin Functions → Users

Creating Users

Follow these steps to add a new user:

  1. Select either Head Office or Outlet

  2. Click Add User

  3. Enter the username, password, first and last names, user role and email address for the new user

  4. Click OK

Different organisation types in Acquire have different user roles available to them that configure the functionality available for individual users

  • Head Office users can be: Manager | Regular | Outlet Manager

  • Outlet users can be: Manager | Regular | Chef

    Outlet users can only create other outlet users

Assigning Outlets to a Head Office Outlet Manager

Head Office Outlet Managers can act as an outlet manager role for any outlets assigned to them.

Navigate to Admin Functions → Users

Follow these steps to assign outlets to a Head Office Outlet Manager:

  1. Create a new Head Office Outlet Manager user, or select an existing one

  2. On the Create/Edit User modal, click the Assign Outlets tab

  3. Select the outlets to assign to the user

  4. Click Update

  • Use the filters and search fields to find specific outlets. To view a list of all currently assigned outlets, click the View Outlets tab

  • To manage an assigned outlet and act as an outlet manager, select the outlet from the list of assigned outlets and click "Select Outlet".
Head Office Outlet Managers can switch on email notifications for the outlets they are responsible for in the Notifications page. If emulating as an outlet manager, they can also manage the company notifications for each outlet.

User Role Permissions

Users are created with defined roles and each one will only see the features that it needs. The table below lists every feature in Acquire and shows which roles can use it. A tick means that the role has access, a blank cell means that it does not.

Organisations

Functionality Head Office (Manager) Head Office (Regular) Head Office (Outlet Manager) Outlet (Manager) Outlet (Regular) Outlet (Chef) Supplier (Manager) Supplier (Regular)
Manage Organisation            
Manage Outlet            
Manage Outlet Groups            
Manage Outlet Group Suppliers            
Manage Departments            
Manage Supplier References            
Manage Supplier Outlet References        

Delivery Schedules

Functionality Head Office (Manager) Head Office (Regular) Head Office (Outlet Manager) Outlet (Manager) Outlet (Regular) Outlet (Chef) Supplier (Manager) Supplier (Regular)
Manage Schedule        
Upload Schedule        

Orders

Functionality Head Office (Manager) Head Office (Regular) Head Office (Outlet Manager) Outlet (Manager) Outlet (Regular) Outlet (Chef) Supplier (Manager) Supplier (Regular)
Create Order
View Order
Dispatch Order  
Accept Order      
Invoice Order

       
Request Credit

           
Create Credit Note

       
Reconcile Order        
Manage Visible Order States    
Manage Minimum Orders        
Upload Attachments    

Order Templates

Functionality Head Office (Manager) Head Office (Regular) Head Office (Outlet Manager) Outlet (Manager) Outlet (Regular) Outlet (Chef) Supplier (Manager) Supplier (Regular)
Manage Master Template          
Manage Regular Template    
Manage Category Template            
Manage Allocation            
Clone Template            
Create Forced Drop            

Catalogues

Functionality Head Office (Manager) Head Office (Regular) Head Office (Outlet Manager) Outlet (Manager) Outlet (Regular) Outlet (Chef) Supplier (Manager) Supplier (Regular)
Manage Catalogues          
Download Catalogues          
Assign Products            
Import Product Availability            

Reports

Functionality Head Office (Manager) Head Office (Regular) Head Office (Outlet Manager) Outlet (Manager) Outlet (Regular) Outlet (Chef) Supplier (Manager) Supplier (Regular)
View Commodity Report
View Finance Report        
View Discrepancy Report    
View Reconciliation Report

Users & Settings

Functionality Head Office (Manager) Head Office (Regular) Head Office (Outlet Manager) Outlet (Manager) Outlet (Regular) Outlet (Chef) Supplier (Manager) Supplier (Regular)
Manage Users    
Activate / Deactivate Users      
Transfer Users            
Manage Company Settings        
Manage Company Notifications