Head Office | Site Master

Created 18 August 2025 • Updated 18 August 2025

Multi Buy

Multi buy promotions offer the classic combination of selected items for a single reward price. Simply add product groups and quantities, then set a fixed price or optionally define separate prices for each site or sales area for greater flexibility.

Examples
  • Bucket of Beers for £15

  • Buy a Sandwich, Snack and Drink for £5

  • 3 Course Dinner for £25

Multi Buy Promotion Topics
Navigate to Promotions

Adding Multi Buy Promotions

Follow these steps to add a new multi buy promotion:

  1. Click New

  2. Enter Promotion Name and Description (optional but recommended)

  3. Set the Promotion Type to be Timed

  4. Set the required Promotion Bias

    • Favour Company

    • Favour Customer

  5. Optionally set Promotion Verification selecting By Card Swipe and choose the required Security Card Group

    Card ranges and groups are required to be setup before being able to select from these options, click here for more information on managing these settings. The card validation setting is now a redundant setting
    1. Optionally set the following other settings

      • Only Available within Event Pricing - when enabled this promotion will only be active during an event, at all other times this promotion will not trigger

      • Hide Promotion Details from Customer - when enabled this setting will hide any promotion information from the customer and just show the final prices to be paid

        Zonal recommends this setting when a promotion is configured to increase the price
      • Available for all Payments - when enabled this promotion will remain active regardless of any payment settings (that could disable a promotion)

      • Available for all Discounts - when enabled this promotion will remain active regardless of any discount settings (that could disable a promotion)

      • Allow Tariff Price Increase - when enabled this promotion can generate a price higher than the normal selling price of a product

      • Group Items Under Promotion - when a bill or receipt is printed items related to this promotion will be grouped under the promotion name so it is clear which products were part of the promotion

      • Reference Required - when the promotion activates it will prompt the POS operator to enter a reference

        This setting only prompts when activated by card swipe

  6. Click Next

  7. Select the required Sites and Sales Areas from the Estate Structure which will apply to the promotion

    Expand the estate hierarchy to make selections and use the arrow buttons to add the selected locations or apply search and tag filters

  8. Define number of Sales Groups and Quantities that will be applicable for the promotion

    • Click Add until the required number of groups are added

    • Set the Quantity (of each product to be purchased) for each group for the promotion to activate

  9. Click Next

  10. Select the required Products and Portions from the Product Structure which will apply to Group 1 and any additional groups added

    Expand the product hierarchy to make selections and use the arrow buttons to add the selected product levels, individual products and portions, or apply search and tag filters to make finding products easier

    At least one product must be added per group before being able to continue
  11. Click Next

  12. Set the required Activation Details with the following options

    • Start Date - defaults to todays date

    • End Date - defaults to empty and if left blank the promotion will run indefinitely

    • Promotion Runs at All Times - defaults to selected

    • Days Active - defaults to all selected

      Deselecting the 'Promotion Runs at All Times' setting will enable further customisation for when the promotion will be active

    • Start Time

    • End Time

      By default the start time will default to the time configured as the rollover time for the estate and the default time will be displayed as finishing 1 minute before the rollover time
    • Time Periods

      • Click New Time Period | select the required Days and set the Start and End Times

  13. Optionally if activation exceptions are required they can be added, or click Next to reward price

    Exceptions allow one or more sites and sales areas to have different activation days and times from the original promotion settings. This enables sites to use the same promotion while running it at times that suit their specific needs

    • Click New

    • Enter Exception Name and Description (optional)

    • Click Next

    • Select the required Sites and Sales Areas from the Estate Structure which will apply to the exception

      Only those sites and sales areas already added to the promotion will be displayed for selection
    • Click Next

    • Set the required Activation Details for the exception

    • Click Next | click Finish

    • Exceptions have the following other options

      • Copy

        • Select an Existing Exception | click Copy and update details

      • Edit

        • Select an Existing Exception | click Edit to update or change details

      • Disable / Enable

        • Select an Existing Exception | click Disable or Enable

          When an exception is disabled it will revert to the normal promotion activation details
      • Delete

        • Select an Existing Exception | click Delete

      Depending on the settings configured and the sites selected a validation warning can be displayed where an exception overlap can occur, you will be prompted to resolve this by either keeping or removing the settings added

  14. Complete the following

    • Single Reward Price

      • Enter the required Single Reward Price for all sites and sales areas

        When setting prices manually, you can also enter negative values to apply a discount-style adjustment to an account when the items are ordered

      or

    • Select Reward Price Per Sales Area

      • Clicking into a price cell and enter a price

        When setting prices manually, you can also enter negative values to apply a discount-style adjustment to an account when the items are ordered
      • Control+click multiple price cells | click the +/- button and use the price adjustment options enabling a change in bulk

      • Click Export | Open Microsoft Excel or equivalent spread sheet and Paste the price information

        The exported data will include all sites and sales areas added to the promotion
      • Update the prices in the price column (E)as required

        Care should be taken not to change any data in the columns A-D as this information is needed when re-importing back to promotions, any changes could cause the import to fail
      • Copy all rows and columns of the promotion price data

      • Click Import - the prices changes made will be imported

      If prices are not yet available to be configured selecting 'Define Prices Later' will allow the promotion setup to be completed, the status of the promotion in the promotion list will be shown as Unpriced
  15. Click Next | click Finish

If the promotion priority setting is set to 'None', be sure to review and adjust any necessary priority configurations, click here for more information