Judo Pay

Created 13 March 2026 • Updated 13 March 2026

PMS Changes when using Judo Pay

On 16 March 2026, if you use Judo Pay as your payment gateway, the following areas where credit card details are entered will change:

  • Booking engine
  • Express checkout
  • Pay by Link & Card by Link
  • Adding a card via Booking Hub, Guest accounts, and Corporate accounts

These updates are being introduced for security reasons. We will now display the Judo Pay iframe whenever card details are required. This means that when you or your customers access these pages, the card entry section will have a new user interface. The input fields will be provided directly by Judo Pay.

There is no change to the payment process itself. Deposits, payments, and card tokenisation will continue to work exactly as they do today. The only difference is that the card entry form will now come directly from the gateway, providing a more secure method of handling credit card information.

Frequently Asked Questions

What is changing on 16 March?

If you use Judo Pay as your payment gateway, all areas where credit card details are entered will switch to using the Judo Pay secure iframe. This update affects several parts of the system.

Where will the new card entry design appear?

The new interface will appear in all locations where card details are collected, including:

  • Booking Engine
  • Express Checkout
  • Pay by Link and Card by Link
  • Adding a card in Booking Hub
  • Guest Accounts – add card
  • Corporate Accounts add card

Why is this change happening?

This update is being introduced to enhance security. Using the Judo Pay iframe ensures that card details are handled directly by the payment gateway, providing stronger protection for sensitive information.

What will look different?

The section where card details are entered will have a new user interface. The form fields will now be provided directly by Judo Pay, so the design may look slightly different from the rest of the page.

Will the payment process change?

No. The payment process remains the same. Deposits, payments, and card tokenisation will continue to work as they do today. Only the appearance of the card entry form is changing.

Do I or my customers need to do anything?

No action is required. The change will be applied automatically on 16 March.

How do I change my hotel name displayed on the Judo Pay card entry forms?

If you’ve recently rebranded or simply need to update the hotel name shown on the Judo Pay credit card entry form, Judo Support can make this change for you.

What you need to do:

  • Email support@judopayments.com

  • Include a screenshot of the current card entry form

  • Tell them what you want the name changed to

Judo Support will update the display name on your behalf.

What is changing with the £0.01 authorisation?

We will be updating the card verification process from a £0.01 authorisation to a £0 authorisation. This means:

  • Cards will still be validated, but no temporary £0.01 hold will appear on the customer’s bank statement
  • There is no impact on how payments, deposits, or tokenisation work

This change provides a smoother experience for customers by removing small, temporary pending transactions.