iOrder Platform → Pay My Bill

Created 15 April 2025 • Updated 15 April 2025

Setup

The following topic describes the setup steps for Pay My Bill across iOrder Platform and Aztec.

Before commencing the setup ensure that all compatibility and prerequisite steps are completed.

Setup Topics

Order Destination

Navigate to Ordering Manager

Follow these steps to add map an order destination to pay my bill mode:

  1. Click Ordering Modes

  2. Click Edit for the Pay My Bill set name

  3. Select the required Order Destination from the drop down

    Order Destinations are configured in Aztec | Base Data and displayed in iOrder Platform with the overnight sync

  4. Click Save Changes

Pay My Bill Styles

Navigate to App Manager

Follow these steps to updates styles:

  1. Click Configure Style

  2. From the General / App tab navigate to Pay My Bill | expand the section

  3. Update the phrases used across Pay Bill as required

    • Pay My Bill Selector Text - currently not applicable – future functionality with table selector

    • Pay My Bill Balance Text - the amount left to pay in a bill, will be displayed in the bill, buttons and messages throughout

    • Pay My Bill Total Text - the total cost of a bill, will be displayed in the bill, buttons and messages throughout

    • Pay My Bill Button Text - currently not applicable – future functionality with table selector

    • Pay My Bill Enter table Placeholder - currently not applicable – future functionality with table selector

    • Service Charge Removal Text - will display in a bill when a service charge is added. If left blank it will never display in a bill, even if contains a service charge

  4. Click Save Changes

Enable Pay My Bill for Sites

Navigate to Site Manager

Follow these steps to enable pay my bill for sites:

  1. Click Sites

  2. Against the required site click Meta | and select the Ordering Tab

  3. Select Pay My Bill either for the site or by choose selected sales areas by setting the check box

  4. Click Save Changes

Aztec Payment Method - Check

Navigate to Aztec | Finance | Configuration | Payment Methods

The payment method in Aztec should be checked to ensure that the overpayment behaviour is set to apply as tip.

There is front end validation to prevent overpayments to happen, but this will only take into account the information collected by the user device at a specific moment in time. If a guests pays part of the bill when another guest already chose to pay the full amount, the payment will go through as an overpayment. The additional amount will be considered a tip.

Enable Tip (optional)

 

QR Code Setup

A QR code makes a convenient solution for guests to access their bill and process payments, for more information view the help topics here on the setup for deep linking QR codes.

Email Confirmations

A standard email confirmation has been set up as part of pay my bill, ensure it meets the requirements of the organisation.