Aztec Settings
For iOrder Platform to configure service charge Aztec must be setup in advance with the required rules and settings.
Aztec Settings Topics
Adding Service Charges
Follow these steps to add a new service charge rule:
-
Click Add
-
Enter the following details, Tax Rule Name | Rate (%) | set to Apples to Sold Goods Only
-
Select the check box for Is Service Charge
-
Select a Hotel Division from the drop (optional)
Hotel divisions are only required there is an integration to a hotel property management system or bill grouping by hotel division is used -
Set any required Button Text
-
Click Save
Do not configure the service charge with these settings as they are not compatible with iOrder Platform:
-
Open Service Charge - only fixed values are supported
-
Apply By Default - if this is enabled iOrder is not able to remove charges from order baskets
This estate level service charge rule can also be overridden at Site level in Base Data and Order Destination Level in Aztec Product Modelling. If an Aztec service charge tax rule is added to an iOrder service charge rule and an override exists then when the service charge will be calculated based on the override at a given site/order destination. It is recommended that no overrides are set up so that the % value and service charge behaviour represents what has been configured in iOrder
In Theme Modelling | Site Setup | Miscellaneous, service charge can be configured to trigger for a specific cover count threshold. This should not be set for online ordering as iOrder does not support cover count logic
Other Settings
Configure config sets as required to meet the needs of the organisation.